Terms & Conditions
Terms and Conditions – Golf Packages
Confirmation of Booking
Bookings are made subject to availability and are considers provisional until such time as the Club received the full deposit amount nominated on our official quote.
The following policy relates to time frames for deposits to be received.
Bookings made 7 days prior to commencement of package – full payment made at the time of booking.
Bookings made 14 days prior to commencement of package – deposit required within 48 hrs of booking.
Bookings made 30 days prior to commencement of package – deposit required within 72 hrs of booking.
Bookings made 90 days prior to commencement of package – deposit required within 7 days of booking
Bookings made over 90 days prior to commencement of package – deposit required within 30 days of booking.
Bookings made at 12 months prior to commencement of package – deposit required within 90 days of booking.
If a deposit has not been received as specified, management reserves the right to cancel the provisional booking.
Payment & Pricing
Full payment of the package is required 7 DAYS PRIOR to arrival.
Although every effort is made to hold prices as printed, all prices are subject to change without notice.
Cancellation Policy
Credits may be issued for deposits and full payment (less processing fee) if a cancellation is received in writing 30 days or more prior to the golf package. There will be no refund or credit given on deposits or the accommodation portion of full payments for “no-shows” or where the notification of cancellation is less than 30 days.
Course Access
Ample parking is provided in two separate car parks. Unauthorised vehicle access past designated restriction zones is prohibited due to Occupational Health and Safety issues.
Additional Golf
Any players wishing to play an extra round of golf (either arriving early or staying longer) will be charged full Green Fees by the Pro Shop unless the Golf Development Officer is notified 48 hours in advance.
Golf Course Etiquette
Please ensure you comply with course etiquette at all times. The Course Marshall will ask people to leave the course if their behaviour is inappropriate. Alcohol consumption is discouraged on the course. The carrying of eskies with alcohol and packaged beer is prohibited. We trust you will enjoy a drink in the Club at the completion of your round. Please note that at all times neat and casual dress is required i.e. no thongs, singlets etc. Please ensure you comply with the dress regulations of the Club at all times.
Social Golf
All players will be asked to keep their place in the field. If a clear hole is lost by a group, the following group should be called through: Play in the required 4 hours or they may be asked to leave the course. First nine holes must be played within 2 hours.
Provision of Alcohol
The Golf Club is not licensed for B.Y.O. and all alcohol consumed on the property must be purchased from the Club. The Tocumwal Golf Club operated under strict guidelines regarding the Responsible Service of Alcohol Act, as required by law.
Loss or Damage of Goods
The Tocumwal Golf Club does not accept any responsibility for damage or loss of materials or goods prior, during or after a golf package. Participants of the golf package are financially responsible for any loss or damages sustained to the fittings, property or equipment of the Tocumwal Golf Club by any of their participants during their package.
Guest Conduct
The package coordinator (Designated Person) is responsible for the behaviour of their guests and will assist management in dealing with any situations including harassment of staff or other guests. The Tocumwal Golf Club reserves the right to refuse service and/or remove guests where the guests are found behaving inappropriately (bad language or noise levels). In the event of a participant being refusing to leave, the Police may be contacted to escort the participants from the premises.
Memorandum
It is understood that by paying a deposit the client has read and understood the above terms and conditions and agrees to them.
Code of Conduct
FOR GOLF PACKAGES & GROUPS
Tocumwal Golf Club has the responsibility for ensuring that all Members/Visitors rights, privileges and enjoyment, are protected at all times. To ensure this we ask that the following Code of Conduct be adhered to at all times:
Dress
Please note that at all times neat and casual dress is required i.e. no thongs, singlets etc. Please read the dress regulation board when entering the Club and adhere to these.
Intoxication
The Management and Staff observe the Laws regarding Responsible Serving of Alcohol and as such ask that Members/Visitors assist us by also observing these laws. If you feel you are becoming intoxicated please do not ask for more alcohol.
Staff in accord with NSW legislation must refuse service to any Member/Visitor they feel may be intoxicated. By Law any Member/Visitor who has been refused service must leave the Club when asked. If the Member/Visitor fails to leave when asked the Staff have also been instructed to call for Police assistance, which may result in on the spot fines or court appearance.
Noise & Language
Noise levels and bad language may impact the enjoyment of our facilities by Members & Visitors and as such we request that both are reduced as much as possible.
Golf Course
Please ensure that course etiquette is adhered to at all times. The Course Marshall will ask people to leave the course who are not complying with this request.
Alcohol consumption is discouraged on the golf course. The carrying of eskies with alcohol and packaged beer is prohibited.
Please remember that the Tocumwal Golf Club is a club with a number of Members and Visitors of varying ages and as such we request that their right to be in the Club in a safe and friendly environment not be impinged.
Cart Use
Carts must keep well clear of Tees and Bunkers and not proceed within the red lines in front of Greens and at least 10 metres at all times from Greens.
Could you pass on our Code of Conduct to all members of your group and ensure they observe these requirements and enjoy your stay with us.
Designated Person
Each group is required to nominate a “Designated Person” to whom staff will liaise. This will ensure that conduct or other issues, which may arise, can be speedily resolved without impacting upon the enjoyment of other members and guests.